Refund Policy

Last updated: September 18, 2026

Thank you for using ReelMoney. We want to be transparent about our refund policy.

No Refunds on Credits or Subscriptions

All purchases on ReelMoney, including subscriptions and credit top-ups, are non-refundable.

Failed Generations

If a generation fails due to a technical error on our end, credits are automatically refunded to your account. You will not be charged for generations that do not produce an output.

Contact Us

If you have any questions about this policy, please contact us at hello@reel.money.