Refund Policy
Last updated: September 18, 2026
Thank you for using ReelMoney. We want to be transparent about our refund policy.
No Refunds on Credits or Subscriptions
All purchases on ReelMoney, including subscriptions and credit top-ups, are non-refundable.
Failed Generations
If a generation fails due to a technical error on our end, credits are automatically refunded to your account. You will not be charged for generations that do not produce an output.
Contact Us
If you have any questions about this policy, please contact us at hello@reel.money.